Question 1

What is the minimum order quantity?

Accepted Answer

Most gifts start at 50 pieces. Hampers can be curated from 50 sets. Tell us your headcount and we will confirm.

Question 2

How long does an order take?

Accepted Answer

Standard branded orders ship in 7 to 12 working days after sample approval. Festive periods need 3 to 4 weeks, so plan early.

Question 3

Can I see a sample before bulk production?

Accepted Answer

Yes. We share digital mockups free of cost, and physical samples are chargeable but adjusted against your final invoice.

Question 4

Do you deliver to individual home addresses?

Accepted Answer

Yes. We handle both bulk delivery to one office and individual dispatch to hundreds of home addresses with tracking for each parcel.

Question 5

What branding methods do you offer?

Accepted Answer

Laser engraving, embroidery, UV printing, screen printing, debossing, foil stamping, metal badges and full custom packaging.

Question 6

How is pricing decided?

Accepted Answer

Pricing depends on quantity, branding method and packaging. The catalogue shows indicative starting prices exclusive of GST and freight.

Question 7

Do you support GST invoicing and vendor onboarding?

Accepted Answer

Yes. We issue GST invoices and can complete your standard vendor onboarding and compliance documentation.

Frequently asked